Shipping and Returns

Shipping & Returns

Thank you for shopping with us! We appreciate your time and effort you utilized while purchasing from us. However, if you are not completely satisfied with your order due to any specified reason; you can always ask us to return or exchange.  

Shipping

Once your order is placed and you are done with payment, we will initiate your delivery. You can pay via any credit or debit card (Visa/ Master/ American Express) or even with PayPal in order to process you payment against your order booking. We urge our customers to provide us the correct mailing details to avoid any delays in shipment. If you think your address is not correct, or have changed your residence; do contact us prior to your shipment processing. It normally takes 7 working days to process the delivery at your doorstep. Any further delay caused can be due to payment processing, quality control approval or due to any territorial barrier which may prohibit the shipment processing. Please note that the shipping cost may vary country to country, or state to state and can be levied with any taxes imposed by the governing body of the existing area you reside. You must contact further to our customer support if you need any further assistance in this regard.

Delivery

We deal with one of the finest courier companies such as USPS and UPS etc.

Shipping to over 200 Countries
We are proud to offer international shipping services.
However, there square measure some locations we tend to square measure unable to ship to.
If you happen to be from one amongst those countries we'll contact you.

Customs
We don't seem to be to blame for any custom fees once the things have shipped.
By buying our product, you consent that one or additional packages could also be shipped to you and should get custom fees once they arrive to your country.

Shipping Time

Shipping time varies by location. These are our estimates:

 

Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

Returns

You must postmark the return within 7 working days from the delivery date. All the returns must be in its original condition carrying all the packaging, tags and proof of purchase for return acceptance.

Return Process

In order to process your return, email our customer support at info@lathonbasswear.com or call us at +1 310-344-6173 to receive a Return Number. After obtaining this number, process your return along with all the packing material on the below-given address:

PO BOX 3518

Gardena, California 90247

United States

Kindly note that you will be bearing the shipping cost for any return and exchange of your order, the company will not compensate you with the charges occurred during your return processing.

Refund & Exchange

Once the item is received by our quality control department, it will undergo an inspection process to review the condition of your return; and if it's found defected by the company we will process your return acceptance and will notify you with an email of acceptance of your return. Meanwhile, you may select any other product in terms of exchanging the existing one; and we will process its delivery right after your return is accepted from our end.  This whole process of return and exchange will take at least 15 working days, we request our customers to bear with us.

Exceptions

We do not accept any returns that are used, altered, damaged or broken after delivery acceptance by the customer. For further assistance with regards to shipping and returns, you may always contact us via our email and toll-free number.